Response Handling
Response Handling
"...the power to define your strategy and improve performance"

Response Handling

As the market leader in both inbound and outbound mail processing services, Mosaic Fulfilment Solutions has invested in the most advanced mail opening, sorting and scanning systems in the UK.

Together with workflow management and document storage solutions, this technology delivers secure, accurate, automated classification and extraction of data that can reduce manual data verification and data entry by a staggering 90%.

Better data means better business, which is why we ensure that every piece of information we handle strengthens the relationship you have with your customers. The powerful software at the heart of our system gives you valuable insights into what they think and want, meaning you can respond both proactively and decisively.

Our aim is to deliver ‘straight-through processing’ for our clients, which means that physical response forms are fed into our scanners and managed by our software. Seconds later, payments are processed and systems updated without any manual intervention.

This cutting-edge end-to-end process increases efficiency, saving time and money for a wide range of customers, including high-profile charities and household names from the world of retail.

To find out how Mosaic Fulfilment could transform your company’s response handling, get in touch with us today.

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DMA FRSB Gambling Commission The Lotteries Council Royal Mail CBC accredited for mailings

International Organization for Standardization The PCI Security Standards Council